Privacy Policy

Last updated: 29-10-2026

Campbell Kibler Concep (“we”, “us”, or “our”) is an IT and digital services company. This Privacy Policy explains how we collect, use, share, and protect your personal information when you visit our website campbellkiblerconcept.com (the “Site”), contact us, or use our services. By using the Site or our services, you agree to the practices described in this policy.

1. Information We Collect

Information you provide to us

Contact details: name, email address, phone number, company name, and job title when you fill in a contact form, request a quote, or email us.
Project information: details about your business, requirements, and any files or materials you share with us to deliver our services.
Billing information: billing address and payment details needed to invoice and process payments. Card payments are handled by our payment providers; we do not store full card numbers.
Communications: messages, support requests, and feedback you send us.

Information collected automatically

Usage data: IP address, browser type, device type, operating system, pages visited, time spent on pages, and referring URLs.
Cookies and similar technologies: small files stored on your device to keep the Site working, remember your preferences, and help us understand how the Site is used. See Section 5 for details.

2. How We Use Your Information

We use the information we collect to:

Respond to your enquiries and provide quotes;
Deliver, manage, and support the IT and digital services you request, including software development, web development, cloud, IT support, and digital marketing;
Process invoices and payments;
Operate, maintain, secure, and improve the Site and our services;
Send service updates and, where you have agreed, marketing communications (you can opt out at any time);
Detect and prevent fraud, abuse, and security incidents;
Comply with legal, tax, and regulatory obligations.

3. Legal Basis for Processing

Where data protection laws require a legal basis, we process personal information on the basis of: (a) performing a contract with you or taking steps at your request before entering into one; (b) our legitimate interests in running and improving our business, provided these are not overridden by your rights; (c) your consent, for example for marketing emails or non-essential cookies; and (d) compliance with legal obligations.

4. How We Share Your Information

We do not sell your personal information. We share it only in the following cases:

Service providers: trusted third parties who help us operate our business, such as hosting, cloud infrastructure, email, analytics, payment processing, and customer support tools. They may use your information only to provide services to us.
Professional advisers: accountants, auditors, and legal advisers, where necessary.
Legal requirements: when required by law, court order, or a government authority, or to protect our rights, users, or the public.
Business transfers: in connection with a merger, acquisition, or sale of assets, subject to this policy.

5. Cookies

We use the following types of cookies:

Essential cookies: required for the Site to function and to keep it secure.
Analytics cookies: help us understand how visitors use the Site (for example, Google Analytics) so we can improve it.
Preference cookies: remember choices you make, such as language or region.

You can control or delete cookies through your browser settings and, where available, our cookie consent banner. Blocking some cookies may affect how the Site works.

6. Client Data We Process on Your Behalf

When we build, host, or manage systems for our clients, we may access or process data that belongs to the client and its own users. In those cases, we act on the client’s instructions as a data processor, and the client’s own privacy policy and our service agreement with that client govern that data.

7. Data Retention

We keep personal information only for as long as needed for the purposes described in this policy, including to meet legal, accounting, and reporting requirements. When it is no longer needed, we securely delete or anonymise it.

8. Data Security

We use appropriate technical and organisational measures to protect personal information, including encryption in transit, access controls, and regular security reviews. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

9. International Transfers

Our service providers may store or process information in countries other than your own. Where this happens, we take steps to make sure your information receives an appropriate level of protection, as required by applicable law.

10. Your Rights

Depending on where you live, you may have the right to:

Access the personal information we hold about you;
Ask us to correct inaccurate or incomplete information;
Ask us to delete your information;
Object to or restrict certain processing;
Receive your information in a portable format;
Withdraw consent at any time, where processing is based on consent;
Lodge a complaint with your local data protection authority.

To exercise any of these rights, contact us using the details below. We may need to verify your identity before responding.

11. Third-Party Links

The Site may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to read their privacy policies.

12. Children’s Privacy

Our Site and services are intended for businesses and are not directed at children under 18. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will delete it.

13. Changes to This Policy

We may update this Privacy Policy from time to time. Changes take effect when posted on this page, and we will update the “Last updated” date above. For significant changes, we may also notify you by email or a notice on the Site.